Wightbyte Computers

Mobile PC and Apple repairs, upgrades, virus removal and troubleshooting

Computer Repair and Service

Welcome to Wightbyte Computers

Computer Repair | Computer Service | Computer Maintenance

Wightbyte Computers are an Isle of Wight mobile computer repair, service and maintenance company.
All aspects of computing are covered by Wightbyte including PC’s and Apple computers.
New computer systems, computer upgrades, computer repair, virus and spyware removal, fault diagnosis & trouble shooting.
We service both business and private customers across the entire IW, and as a mobile service offer limited disruption both in time and productivity.
Isle of Wight businesses and private individuals benefit from onsite computer repair, service and maintenance by our fully qualified mobile computer technicians.

WE CAN HELP !

Don’t let other companies play on your lack of knowledge of computers.
We won’t baffle you with techno-jargon.
We always charge a fair price for a professional job.
We always strive to treat you the customer, as we would like to be treated ourselves.

Isle of Wight computer repair and service

WE COME TO YOU, NOT YOU TO US

All computer work is carried out by qualified PC engineers.

Result! Elderly lady was feeling vulnerable since receiving lots of scam type calls (her number must have been sold to these unscrupulous fraudsters). Her PC was running slow and she feared someone had 'got into' her system. We carried out a security and general health check, turned off unnecessary programs from starting up, removed some spyware and installed Windows updates. On top of that we suggested a call blocking phone which she is ordering today, we also advised that she is paying far too much for her broadband and she has agreed to switch to our preferred supplier at the end of the month when her contract expires. All in all a very satisfactory appointment. ... See MoreSee Less

2 days ago ·

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Another increasingly more effective and elaborate scam is the automated telephone message stating that “BT are going to cut you off because hackers have compromised your internet connection.” You are invited to “press one to be connected to to a BT support technician” Needless to say this is another scam. First BT OpenReach will never call you unless they are actively working on a fault on your line and in most cases they call in person. Secondly, it is very unlikely that a hacker has compromised you internet connection, there are much more lucrative connections to hack than a home user. Again there is a simple solution to this type of scam, just hang up! If you are experiencing some internet issues at the time, call your internet service provider (ISP) or a reputable PC/Mac engineer to come and check it out for you.

For those that are interested in why these scams are on the increase, what happens is that the operative prays on vulnerability and naivety when it comes to technical matters. They get you to turn on your PC/Mac and go to a website that downloads a remote support app, LogMeIn123, SupportDesk or TeamViewer, this gives them access to your PC. If you get to this point turn off the PC and the router and get some help. They then proceed to show you what looks quite alarming log files, these exist on all PCs and are generally not a cause for alarm, it is now that they ask for credit card or debit card details so that the ‘problem’ can be resolved, the costs are generally around the £199 mark but we’ve seen higher. They now have your details and access to your PC, if you refuse to pay they can make your screen go black and then proceed to change your Windows / Apple login password. They then proceed to call you constantly to get you to pay before they divulge the password! We heard of someone who paid and did not get the password! ... See MoreSee Less

3 days ago ·

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When clients talk to us about scams and fraud, the very first we tell them is that the perpetrators of these elaborate methods to defraud people of money do it for a living, they are professionals.

As well as keeping PC/Mac software and security up to date, we also offer a few simple ideas to help protect from becoming a victim. Whether it is a telephone call, email, letter in the post or cold caller, there are some questions to ask yourself to see if anything does not seem 100% genuine.

Phone scams seem to be the most prevalent at present so we’ll tackle this one first, it’s fairly easy to be taken in and scammed by these pro’s, it’s their living! If you receive a call from your bank, building society, or other financial organisation, were you expecting this call? Generally the answer is no so that’s the first warning sign. Do they ask for your information? They are calling YOU, they should know your information and rather than you identify yourself to them, they must identify themselves to you! The simplest solution to this call is to hang up immediately, wait for 5 minutes, ensure that you have a dial tone, and call the telephone number on the back of the bank issuing the card. Banks will NEVER ask for your PIN to the card but may ask for your telephone banking security number, you can be identified by your name and address, date of birth, account number and sort code, you do not need to give any more information than that. If you feel you are being pressured or feel uncomfortable in any way, go to the bank in person. ... See MoreSee Less

4 days ago ·

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Wightbyte Computers, Northwood, Cowes, Isle of Wight
Our services include: Computer repair Isle of Wight, PC repair Isle of Wight, computer upgrades Isle of Wight, New PC's Wight, PC and computer trouble shooting, virus and malware removal, Laptop Repair, secure data destruction, data recovery, hard drive data recovery, we cover the whole island including Arreton, Bembridge, Binstead, Bonchurch, Brading, Brighstone, Brook, Calbourne, Carisbrooke, Chale, Cowes, East Cowes, Freshwater, Gatcombe, Godshill, Gurnard, Hulverstone, Kingston, Mottistone, , Nettlestone, Newchurch, Newport, Newtown, Niton, Northwood, Rookley, Ryde, Sandown, Seaview, Shalfleet, Shanklin, Shide, Shorwell, St Helens, Thorley, Totland, Ventnor, Whippingham, Whitwell, Wootton, Wroxall, Yarmouth, Yaverland, IOW, Wight.

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