Wightbyte Computers

Mobile PC and Apple repairs, upgrades, virus removal and troubleshooting

Remote Support

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Key Benefits

  • Instant remote support with a single phone call
  • No engineer calling at your property
  • No having to wait in for a service technician to arrive
  • Problems fixed same day

Requirements to enable remote support

  1. Internet access and internet explorer functional
  2. Debit or credit card for initial payment
  3. Contact details both home and mobile telephone numbers and home address
  4. Grant permission for Wightbyte to control your PC

We can take control of your PC from our offices, fault find, service and repair most software related issues without the need to call at your address. This is beneficial to most customers as it is an instant service, and in most cases gives instant results, therefore getting you back up and running sooner rather than later.

All you need is a working internet connection and a couple of minutes to follow some basic instructions and then you can go about your business while we investigate the problem that you are experiencing. Generally rectifying the fault within one hour and using the remote support instance for an opportunity to carry out basic servicing and updates, the remote support option is a very good value for money decision.

Isle of Wight Businesses and private individuals can benefit from Wightbyte Remote support, if you have any questions or would like to take advantage of the new service, please contact us.

Telephone: (01983) 299999

Click on the button below to connect to our remote technicians.

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